At BLANCO LASH LONDON, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal data when you visit our website, purchase products, or engage with our services.

​

1. Information We Collect

We collect various types of personal information to provide our services effectively. This includes:

• Personal Identification Information: Name, email address, phone number, and shipping address.

• Payment Information: Credit card details (processed through a secure third-party provider).

• Usage Data: Information about how you use our website, products, and services, including IP addresses and cookies.

• Marketing Preferences: Your preferences regarding marketing communications.

​

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To process and fulfill your orders: Including order processing, delivery, and communication regarding your orders.

• To improve our services: To provide a better user experience, improve our website, and tailor our offerings.

• To communicate with you: To send you updates, promotional content, or information about your account and purchases (only if you have consented to receive marketing emails).

• To comply with legal obligations: For example, to process returns, refunds, and meet financial and legal requirements.

​

3. Sharing Your Information

We do not sell, rent, or share your personal data with third parties, except in the following cases:

• Service Providers: We may share your personal data with trusted third-party service providers who assist with order processing, payment processing, shipping, and email communications.

• Legal Obligations: We may share your information if required by law or to protect our rights, safety, or property.

​

4. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience, analyse usage, and personalize content. You can manage your cookie preferences through your browser settings.

 

5. Your Rights

Under the GDPR, you have several rights regarding your personal data:

• Right to Access: You have the right to request access to the personal data we hold about you.

• Right to Rectification: You have the right to correct any inaccurate or incomplete personal data.

• Right to Erasure: You can request the deletion of your personal data, under certain conditions.

• Right to Object: You can object to certain processing activities, such as direct marketing.

• Right to Portability: You have the right to request your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at info@blancolashlondon.com.

​

6. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data and protect it against unauthorized access, alteration, disclosure, or destruction.

​

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for legal and regulatory compliance.

​

8. International Transfers

If your personal data is transferred outside of the UK, we ensure that appropriate safeguards are in place to protect your data in accordance with UK data protection laws.

​

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

​

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:

Email: info@blancolashlondon.com
Address: [Insert company address]