Return Policy 

At BLANCO LASH LONDON,

we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our Return policies should be fair, clear and transparent.

Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

Cancellation of orders 

Consumer rights

Where you contract as a Consumer, each Contract is subject to your rights of cancellation set out in this clause. 

- In case if you change your mind and would like to cancel your order and receive a refund:

First of all , contact us as soon as  possible, email blancolondonacademy@gmail.com .

After contacting us ,

 any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product,(otherwise we reserve rights not to refund) and that the products are unused, unopened and in its original packaging.

 The cancellation period expires after 14 days from the day you (or anyone nominated by you) receive(s) the last of the Products

In addition, please note the following:

(i) Products can be returned only in the country in which they were originally purchased; and

(ii) the following products are not eligible for return: Any Glues,  opened Items

(iii)Some banks charge fees for sending payments to overseas in their own currency. Unfortunately these are fees that Blanco Lash Products Ltd  has no control over as they are standard bank fees charged by the sender's bank. Please note that in event of refund we can only refund the amount we have received for products and not the bank charges. 

(iiii)There will be no refund of the cost of returning the goods or for the original shipping fee paid from the order that is being returned. 

Faulty Items

If you think you received faulty items ? contact us blancolondonacademy@gmail.com immediately.

It is with regret that sometimes goods may be damaged in transit, please notify us by email within 24 hours of receiving the products.

(we might require pictures of the item as well as the packaging).

We might ask that you return your unused goods to us and we will send out a replacement or refund.

Return Address

Blanco Lash Products Ltd 

1 Golders Green Road 

(Suite7/8)

London

UK

NW118DY

Customer Service

For Training/Products enquiry

 

 blancolondonacademy@gmail.com

Useful Information

Safety data sheet

Further Information

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